Top 5 FAQs:

Why I can't login to Edulearn?

I forgot my password , what should I do?

Why I can't view chinese character?

Why I can't view video files?

Why I can't see Math
equations in Quiz?

Problems

FAQ HOME

Help Desk

Tips and Guideline for teachers

 

 

 

 

 

 

Login

  • Why I can't login to Edulearn?
  • Why do I always get a message "Your account is currently being used. To re-login, click the logon button below" while I login?

Password

  • I forgot my password , what should I do?
  • Must I change my password?
  • How can I change my password?

Hardware and Software

  • Why I can't view video files?
  • Why I can't view Chinese Character?
  • What are the Hardware requirements to run EduLearn portal?
  • Where can I get shockwave player?
  • Flash movies cannot be played.
  • How do I reduce video file size?

Course Packaging/Quiz/Homework

  • Why I can't see Math equations in the Quiz ?
  • How can I test whether I've installed WebEQ player correctly?
  • I've installed WebEQ player, but still I could not see the Math equations.
  • I'm not able to see the Course Viewer, I see only blank page.
  • I'm not able to see the Course Viewer in Safari Browsers.
  • I want to insert math symbol and rich text in Quiz using MacIntosh.
  • Why I cannot see the right answers after answering the Quiz?

Forum

  • Can I post anything on the forum?
  • What is the use of 'Save Draft' function?
  • Can I delete the message that I posted in forum?
  • Can I create my own folders in Forum?