Navigation

This is very important as it helps you to reset your old password (in case you forgot your password) and also to prevent other users to log-in to your account!

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How to Reset your Edulearn Password

Learn how to Reset your Edulearn Password here

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System Requirements

Click here to know more of the basic System Requirement needed to access Edulearn hassle-free.

This topic includes:

basic hardware requirement of computer to access Edulearn
types of web browsers compatible with Edulearn
free downloads/installations of web browsers
free downloads/installations of software to view Edulearn resources: a. Adobe Flash player or b. Adobe Shockwave player
free downloads/installations of software to open downloadable folders (.zip files): ZIP extractor

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Pop-Ups FAQ

Pop-up Blocker: frequently asked questions
Here are answers to some common questions about pop-ups and Pop-up Blocker.

Answers to:

What is Pop-Up Blocker?
Why do I need to configure my software settings?
How to turn on/off my Pop-Up Blocker? (For Internet Explorer 6/7 and Mozilla Firefox 2.0)
How can I choose to allow Pop-Ups from specific website?
How to change Pop-Up Blocker settings?
How to turn off Information Bar in Internet Explorer?
How to disable Google toolbar Pop-Up Blocker?
How to disable Yahoo! toolbar Pop-Up Blocker?
How to disable Norton Internet Security Pop-Up Blocker?

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Adding Edulearn as your Trusted/Allow Site

Having problems submitting Quiz? Receive error messages on your computer screen?
Having problems in logging in eventhough you have typed the correct User ID and Password?

If you are facing those problems, the security settings in your web browser might be blocking a lot of data sent to and from Edulearn.
Adding Edulearn to your browser's Trusted/Allow site, could solve this problem.

For Internet Explorer 6/7 users:
Click here!

For Mozilla Firefox users:
Click here!

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How to enable Cookies in your web browser

Cookies are unique session ID required to "identify your computer address" in order to allow you to access certain secured pages.

If you are unable to log-in, or gets logged out upon clicking certain Edulearn tools, click here

Help guide includes for the following browsers:

Internet Explorer version 6 and 7
Mozilla Firefox version 2 and 3

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How to view Tamil characters on your PC

If your unable to view tamil character for quiz or lesson, do click on the link below for a guide on how to setup and install tamil font on to your PC

Guide on setting up Tamil Font for PC

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To View Hanyu Pinyin Characters

This is exceptionally useful for the homework for P1 students on the AsknLearn website.
Please click here to install HYPY font to your computer.

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Installation of Asian Language (Chinese characters)

Are you having problems in reading/displaying Chinese Characters in your computer?

There is only ONE solution to counter this problem.
Please click here for Language Installation guide.

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How to Set keyboard to display Chinese input

Follow these simple picture-guided steps to change/add other Language to your Keyboard input.

Guide for Windows XP Home users
Guide for Windows Vista users

Please take note that if the complex script options (Asian languages) are not checked, then find your Windows OS System disks or ask your tech support person to install the items from the disk.

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Having Difficulty in opening Word/PowerPoint documents?

Some Lessons created by the school teachers, might contain Microsoft Powerpoint or Microsoft Word document.
These documents require you to have Microsoft Office (97/2000/2002/2003) installed on your computer.
If you do not have it installed, alternatively you can download a free software, OpenOffice, to view and edit the downloaded documents.

♦ This section is for Windows users.
Please click here to start installing.

♦ This section is for Mac OSX users.
Please to click here to start installing.

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Having problem with your Web Browser?

If your Windows (95/98/ME/2000/XP/Vista) or Mozilla Firefox is having some serious problems such as

unable to run/open any downloaded programs,
unable to install any programs,
unable to launch programs even after having all the necessary plug-ins,
unable to run/work properly eventhough the Internet settings are stable/configured,

you could
For Internet Explorer users:
try contacting the Microsoft product support Helpline for the proper Windows/IE technical support advise/assistance.

Please call: Microsoft Singapore Personal Technical Support
Tel: 800 852 3543

For Mozilla Firefox users:
To report bugs/faults about your Mozilla Firefox, please visit Mozilla's Official Bug Report website @ http://developer.mozilla.org/en/docs/Bug_writing_guidelines

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Having problem in Submitting your Quiz or Unable to Access Lessons?

Some web pages require referrer information before allowing you to view their page

'For example, to submit your quizzes, your quiz information page will be passed to another "address" before it can be successfully accept your quiz.'

In some cases, Firewall or Anti-virus will not allow this process, hence should you encounter this problem, click here for information on how to enable referrers.

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How to View Chinese Blogs in Edulearn

Click here on how to set your web browser to be able to display Chinese and Hanyu Pinyin characters properly