Privacy Statement
 


The ASKnLearn web site consists of many pages and services. Information provided may be subject to change from time to time so we encourage you to check our online Privacy policies and this Privacy Statement regularly.

If you have any concerns or questions, please contact ASKnLearn by phoning (+65) 6776 2013 or give us your Feedback via email.

Collection of your personal information

When you provide ASKnLearn with your personal information via the ASKnLearn web site, we will inform you of how the information will be used. We value your trust in the ASKnLearn web site. In all cases, your information will be held in strict confidence.

The types of personal information that we collect from you will depend on how you use the ASKnLearn web site. For example, when applying for ASKnLearn membership we will collect details such as your name, email address, age, gender, and some details of your personal interests, your preferences for receiving commercial email and receiving market research surveys via email. Some of this information is essential for us to be able to accurately identify who is using the service and as such is mandatory.

We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or details of health, disability or sexual activity or orientation.

Exceptions to this include:

  • where you have given express consent to ASKnLearn to do so;
  • where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  • the use is authorised by law or reasonably necessary to enforce the law; or
  • when the information is necessary for the establishment, exercise or defence of a legal claim.

Disclosure of your information

The information we collect from you is strictly confidential. ASKnLearn will not reveal, disclose, sell, distribute, rent, licence, share or pass that information on to any third parties, other than those who are contracted by ASKnLearn to keep the information confidential or are subject to a statute or binding scheme which imposes similar restrictions to ASKnLearn ’s Privacy Protection Principles regarding the handling of personal information.

We may disclose the personal information, other information or data we collect from you for the purpose specified to you at the time of collection or for another purpose if:

  • you would reasonably expect us to disclose it for that purpose; and
  • that purpose is related to the purpose specified to you at the time of collection.

If we wish to disclose any of this personal information, information or data other than as set out above, we will not do so unless we have your express consent to do so. We will not provide your email address to third parties without your consent.

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. Transmissions sent to or from ASKnLearn are routinely monitored for quality control and systems administration.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.

Please be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

You have the right, at anytime to modify, withdraw and access your personal information by writing to us at support@asknlearn.com.

Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords. Please be careful and responsible whenever you are using the Internet and ASKnLearn.com.

How to contact us

If you have any concerns or questions, please contact ASKnLearn by phoning
+(65) 6776 2013 or use the Feedback link to send your questions and comments
via email.

Thank you for taking the time to read the ASKnLearn Privacy Statement.